Shipping Policy
Effective Date: January 17, 2025
At ModeSaliz, we are committed to providing fast, reliable, and cost-effective shipping to our customers. This Shipping Policy provides important details regarding the shipping methods, delivery times, fees, and related processes for all orders placed on our website, modesaliz.com.
1. Shipping Methods and Delivery Times
We offer several shipping options to ensure that your order arrives in a timely manner. The available shipping methods are:
- Standard Shipping: Typically arrives within 5-7 business days within the U.S.
- Expedited Shipping: Typically arrives within 2-3 business days within the U.S.
- International Shipping: Delivery times vary based on the destination country, but typically range from 7-14 business days.
Please note that delivery times may vary depending on factors such as weather conditions, carrier delays, and customs processing (for international orders).
2. Shipping Fees
Shipping fees are calculated based on the shipping method chosen and the destination address. You will be able to view the total shipping cost during the checkout process before completing your order. If you qualify for free shipping (such as for orders over a certain amount), this will be reflected in your total cost at checkout.
3. Order Processing Time
All orders are processed and shipped within 2-5 business days after receiving the order confirmation. Orders placed on weekends or holidays will be processed on the next business day.
We will send you a shipping confirmation email once your order has been shipped, which will include a tracking number (if applicable) to monitor the status of your shipment.
4. Tracking Your Order
Once your order is shipped, you will receive an email with tracking information, allowing you to track the status of your package. You can track your order on the carrier’s website using the provided tracking number.
Please note that it may take 24-48 hours for the tracking information to be updated in the carrier’s system after shipment.
5. Shipping to P.O. Boxes
We currently offer shipping to P.O. Boxes within the United States, but certain expedited shipping methods may not be available for P.O. Box addresses. For international orders, please verify that your destination allows shipping to P.O. Box addresses.
6. International Shipping
We offer international shipping to a variety of countries. Shipping fees and delivery times for international orders vary based on the destination country. Any customs duties, taxes, or import fees are the responsibility of the customer.
If your order is subject to customs or import fees, you will be notified by the carrier and asked to pay these fees before your package can be delivered. We recommend checking with your country’s customs office for more information on import restrictions, duties, and taxes.
7. Shipping Restrictions
Some items may be restricted from shipping to certain regions due to legal or logistical reasons. If an item in your order cannot be shipped to your address, we will notify you and offer alternative products or a full refund.
8. Lost or Damaged Packages
We are not responsible for packages once they have been handed over to the carrier. However, if your package is lost or damaged during transit, please contact the carrier directly to file a claim. We also recommend checking the status of your package through the provided tracking number to ensure it hasn’t been delayed or misdelivered.
9. Returns and Exchanges
For details on how to return or exchange your items, please refer to our Refund and Returns Policy. You are responsible for the cost of return shipping unless the item is damaged or defective.
10. Changes to Shipping Policy
We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to use our website or make purchases after the changes are made, you agree to the updated policy.
11. Contact Us
If you have any questions about our Shipping Policy, please contact us:
- Phone: (660) 679-4258
- Email: info@modesaliz.com
- Address: 300 S Delaware St, Butler, Missouri, United States